On this episode of the Bowery Startup Sales Podcast the Bowery Capital team hosted Nick Romito, the Founder and CEO of VTS, to discuss "Perfecting the Sales Script". VTS is an asset management and leasing platform built to provide real-time portfolio analytics to the top landlords and brokerage firms in the world. VTS allows brokers and owners to manage deal activity, identify trends and quantify portfolio performance from their desktop or mobile device.
In this episode, we dig in with Nick on developing the sales script, training your sales team on the script, and modifying it over time to ensure you're staying ahead of the competition. We cover some of the necessary components of the sales script and also some topics to avoid (competition!).
The Bowery Capital team hosted Jed Alpert, SVP of Marketing at 1010Data, for a discussion on "Effective Case Studies and White Papers." 1010Data's data insights and analytics cloud platform helps 750+ blue-chip clients make sense of trillions of data points on the regular.
In this episode, Jed details 1010Data's systematized content marketing playbook and his approach to driving organic traffic and mentions with strong content marketing. Content marketing, especially in regard to writing effective case studies and white papers, has changed for the modern content marketer. From getting customer permission to outlining effective channels for distribution, Jed explains everything his team does that goes into effective case studies and white papers in his chat with us.
Lawrence Coburn, CEO of DoubleDutch, joined us in the Bowery Capital studio this week to discuss "Data-Driven Event Management: The MQL Motherlode." DoubleDutch is a SaaS platform for live engagement marketing, empowering users to manage events of all types and collect / analyze critical data from them that teams can use to drive marketing and sales. In today's episode, we discuss the history and current state of event management, and how technology is finally enabling its evolution into a true marketing channel. You'll learn more about Lawrence and his experience building DoubleDutch, as well as gather key tips on how to build an event management strategy for your company that has a measurable impact on your marketing and sales efforts. What events are effective at driving leads vs. nurturing them vs. bringing active opportunities across the finish line? How much should you spend on each and how to do you maximize your Return On Marketing Investment (ROMI) when it comes to event management? What other data signals can you gather from your events and how can organizers, attendees, sponsors and exhibitors all benefit? We'll cover all this and more.
Organizing events is a centuries-old marketing strategy. As Lawrence describes, however, event management has barely evolved: just get all your stakeholders in one room and talk to them. Event management is logistically challenging, usually requires even C-level executives to invest significant chunks of time, and can be expensive. It's probably the only marketing line item where a large amount of spend without a deep understanding of return is tolerated. Even today, plenty of highly sophisticated companies probably don't have good answer for why they spent $X vs. 20% more or less on a particular summit or conference. In large part, these shortcomings exist because it's difficult to collect the requisite data. With the help of modern SaaS tools, or even just a dedication to collecting key data signals onsite, however, you can take the first steps toward building a data-driven event strategy that can serve as a rich source of MQLs and effective medium for nurturing leads or customers.
In today's episode, Lawrence walks us through his framework for data-driven event management, highlighting the benefits not only for the organizers, but also the attendees, exhibitors and sponsors. Even if you're a pre-Seed startup with few resources to spend on management tools, however, you should build your event strategy from the ground up with a focus on data collection. As we'll learn from Lawrence, that will enable you to better measure the true impact of live engagement on your funnel. Give our episode a listen to learn more. Until next week!
Darren Kaplan, CEO of hiQ Labs, joined us in the Bowery Capital studio this week to share his best practices on "How To Incent & Retain Sales Talent." hiQ is a people analytics SaaS platform that pinpoints who is at risk and where to invest across an entire workforce, including sales and other customer acquisition roles. In this episode, Darren discusses trends and tips around the issue of retaining quality sales people in a fast-growing team and competitive market. We're all familiar with the typical levers--base salary, commission structure, equity--but if you fail to pay attention to the market and adjust these accordingly, you could risk losing critical salespeople early on, costing you valuable ramp time and sales knowledge. Listen here, learn more below, and make sure to subscribe for a new episode every Friday!
People analytics is quickly becoming a category of its own within HCM software. Google is often credited with developing many of the people-oriented analyses that might help inform their HR operations in a data-driven way. Analysts there built a model to predict churn and guide compensation changes, taking as inputs various factors related to a worker's employment: not only pay, title and last promotion, but also secondary data points like commute time, number of kids at which stage in school, and available work performance figures. For a salesperson, there are even more numbers to consider, as commission structures can be complex and rationale for performance can vary widely, from lead sources, to sales scripts, to regions / customer types covered.
According to Darren, today's comp & retention environment has changed due to an influx of late-stage capital over the last 2-3 years. If large growth-stage / pre-IPO startups that have previously incentivized employees (salespeople included) with equity are staying private longer, that is eventually going to factor into how a worker values his or her options. Vesting aside, if an employee feels there's no light at the end of the tunnel (liquidity event), you're going to face a retention problem. The natural reaction would be for employees to begin valuing the cash portion of their compensation more highly, and those expectations have a trickle-down affect to even the youngest of startups.
In today's episode, Darren shares his thoughts on best practices in retaining sales talents, and the various trends that are impacting that retention consideration in today's market. You'll learn how hiQ is aiming to bring people analytics to the forefront of the CEO's toolbox and hopefully glean a few tips on how to keep your best performers around as long as possible. Until next week, happy listening!